Overview
Gorgias connects to RecoverIQ in a few clicks. Tickets linked to orders and disputes. Once it is live, every new dispute arrives with the customer conversation already attached, so your team stops copying data between tabs.
What RecoverIQ uses
Tickets and full conversation threads
Customer replies that confirm an item arrived
Refund and return requests
Agent notes linked to the order
How the sync works
Data moves both ways. RecoverIQ reads new records from Gorgias within seconds and writes case status and outcomes back, so both tools always tell the same story.
Set it up
Open Settings, then Integrations, in RecoverIQ and pick Gorgias.
Sign in to Gorgias as an admin and approve read access to tickets.
Choose which inboxes or brands RecoverIQ should search.
Run the first sync. Disputes from the last 120 days are imported automatically.
