Resources
/ Guides, tools and research
The chargeback
playbook.
Field-tested guides, free tools and fresh research from the team that fights thousands of disputes every week.
240+
Articles
38
Guides
12
Free tools
01
/ Latest
Fresh from
the desk.
N°01
Research
Why friendly fraud keeps rising, and what to do about it
Oct 28
·
8 min

N°02
Guide
The evidence that wins Visa 10.4 fraud disputes
Oct 21
·
6 min

N°03
Playbook
A 30-day plan to bring your dispute ratio down
Oct 14
·
10 min

N°04
Product update
New: auto-refund rules for pre-dispute alerts
Oct 7
·
3 min

View all articles
02
/ Guides
Deep dives,
free to keep.
Long-form guides written by our dispute analysts. Download as PDF or duplicate the Notion template.
RecoverIQ Guides
Vol. 01
The friendly fraud field guide
2026 edition
RecoverIQ Guides
Vol. 02
Evidence that wins
2026 edition
RecoverIQ Guides
Vol. 03
Reason codes, decoded
2026 edition
RecoverIQ Guides
Vol. 04
Pre-dispute alerts 101
2026 edition
03
/ Free tools
Run the numbers. Free.
No sign-up needed. Built from the same engine that powers RecoverIQ.
Dispute ratio calculator
See where you stand against card network monitoring programs in seconds.
Live tool · no sign-up
Reason code lookup
Type any code from any network and get the evidence that actually wins it.
Live tool · no sign-up
Evidence checklist builder
Pick a reason code and tick off what your team has ready to send.
Live tool · no sign-up
04
/ Reason codes
Every reason code,
decoded.
Code
Reason
Category
Avg. win rate
Top 6 codes per network · win rates are RecoverIQ averages
05
/ Events
Learn it
live.
Webinars, hands-on workshops and meetups with the people who fight disputes for a living.
Newsletter · every Tuesday
The Dispute
Desk.
One short email a week with new tactics, rule changes and the numbers behind them.




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New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
New: RecoverIQ Alerts stop disputes before they happen
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